Telesales agent
Division/Department: Call center Department
Reports to: Team leader
Loanction:
Nigeria
Lagos
Duties and Responsibilities:
Initiating sales with potential customers over the phone.
Asking questions to engage customers and keep the conversation going.
Listening to the customers' needs to generate repeat sales.
Gathering and documenting customer information, payment methods, purchases, and reactions to products.....
Keeping up to date on all products and informing customers of new products.
Answering customers' questions about the products.
Meeting sales quotas
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Requirements & Qualifications:
Candidates should possess at least an OND/NCE with 0 - 2 years work experience
Ability to work with little or no supervision.
Exceptional problem-solving and decision-making abilities.
Ability to maintain confidentiality and handle sensitive information.
Ability to work under pressure.
Creative thinking skills.
Persuasive skills
The patience and ability to engage customers in conversation.
Must have an Andriod phone
Good sales ability.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Outlook)
Must be able to talk, listen and speak clearly on telephone