This privacy policy (the “Policy”) together with our Terms and Conditions as set out on the EasyBuy mobile application (the “App”) and any additional terms and conditions apply to your use of the App and any of the services provided by DEXINTEC FINANCE TANZANIA LIMITED (“DEXINTEC”, “we” or “us”) using our App.
A. App Permissions
For the purpose of identification and credit risk assessment, we need your permission for the following:
(i) Personal Information
When applying with Easybuy, we may ask you to provide information that can be used to identify you or contact you. This includes but is not limited to: Education degree, Marital status, Number of children raising ,Religion、Language, Work status、Industry, Frequency of salary paid, Monthly Income, Employment, Identity information(BVN number, Name,date of birth, Gender),Bank information(Bank name,Bank account number), Contact information(Relation, Name, Phone number) etc. We promise the collected data will be uploaded to our server(https://hyacinth-api-tz.easybuy.loans) with high-level protection and will not be shared with any third party without your permission.
(ii) Rough Location
We only obtain your approximate location to determine whether you are within the range of the services we provide. We promise the collected data will be uploaded to our server(https://hyacinth-api-tz.easybuy.loans) with high-level protection and will not be shared with any third party without your permission.
(iii) Get Image/Video
To authenticate your identity, we may politely ask for your consent to upload facial photos or videos, which will be used specifically for facial recognition. Without your explicit consent, we will not have access to your photo album or any of your images. Please be assured that all uploaded image and video data are encrypted with advanced security measures and transmitted securely to our server (https://api-tz.easybuy.loans, https://hyacinth-api-tz.easybuy.loans>). We will never share your personal data with third parties unless we have obtained your clear and specific authorization.
(iv) Application information
We will collect all application names, application installation time and application version numbers from the application directory installed on your device. Such data is collected for verifying your loan eligibility in the loan risk control system and recommending loan products that are more in line with your eligibility. We promise the collected data will be uploaded to our server (https://hyacinth-api-tz.easybuy.loans) with high-level protection and will not be shared with any third party without your permission.
(v) Calendar
In order to avoid the negative impact on your credit due to late payment, we use the calendar function to remind you of the repayment date. We only use calendar read permissions to avoid duplicate reminders.
B. Personal information
(i) Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include anonymous information that does not refer to a specific user.
(ii) We may collect and process the following types of personal information in order to provide you with safe, personal and seamless access to our App and the Services (which shall be defined as any form of services or products that DEXINTEC may offer you via the App or our website and which you may from time to time subscribe to):
• personal data such as name, age, email address, phone number, physical contact information, personal description, photograph, username, password, emergency contacts, other registration information and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
• transactional information based on your activities on the App (such as products or service purchased, content you generate or that relates to your account), billing, and other information you may have provided in connection with your orders;
• personal information you provide to us through information pages, correspondence, chats, complaints, customer service channels, or provided to us from other social applications or services;
• additional personal information we ask you to submit as part of our verification process (for example, we may ask you to send us an identification document or utility bill to verify your address, or to answer additional questions online to help us verify your identity);
• other supplementary information obtained from third parties such as demographic and navigation data, credit check information, and additional information about you from a credit reference bureau, as permitted by law;
• information from your interaction with our App, services, content and advertising, including, but not limited to, device ID, device type, unique device identifiers; computer, operating system and connection information, statistics on page views, IP address and standard web log information;
• information stored on your device, including call logs, SMS logs, or other digital content. This information will be accessed only with your express consent to your device’s permission on the APP. You may at anytime allow or disallow access to information stored on your device by changing your device’s settings;
• details of any of your visits to the App; including, but not limited to, traffic data, weblogs and other communication data.
(iii) This information may be provided or collected by:
• filling in forms on the App;
• corresponding with us (for example, by e-mail or chat);
• registering to use the App;
• subscribing to any of our Services;
• sharing data via the Apps social media functions;
• entering a competition, promotion or survey;
• reporting an issue with the App or our Services.
C. Tracking and cookies
(i) We may use mobile tracking technologies and/or cookies to distinguish you from other users of the App. This helps us to improve your user experience on the App.
(ii) While you are free to decline our cookies if your browser permits, please note that doing so may interfere with your use of some of our Services.
(iii) Please also note that:
• certain features are available only through the use of cookies;
• we use cookies to help identify you and maintain your signed-in status;
• most cookies are "session cookies" meaning that they are automatically deleted from your hard drive at the end of a session;
• you may encounter cookies from third parties, which are cookies from our service providers, that we have allowed on our App to assist us with various aspects of our App operations and services;
• you may also encounter cookies from third parties on certain pages of the App that we do not control and have not (for example, if you view a web page created by another user, there may be a cookie placed by that web page).
D. Use of your information
(i) Our primary purpose in collecting personal information is to provide you with access to our App and Services and provide you with a personalized, safe and efficient experience. You agree that we may use your personal information to:
• calculate your credit limit and decide the amount that DEXINTEC may provide to you as a loan;
• provide you with access to the App, the Services and any customer support that you may request;
• resolve complaints and disputes, collect fees, and troubleshoot problems;
• prevent, detect, and investigate prohibited or illegal activities, and enforce our Terms and Conditions;
• measure, and improve our contents, advertising and Services;
• inform you about our Services, deliver targeted marketing, service updates, and promotional offers based on your communication preferences;
• compare information for accuracy, and verify it with third parties;
• contact you using the telephone numbers you have provided as authorised by our Terms and Conditions (If you provide us with your phone number or email address, you agree that we may send text messages to that phone number, or email to that email address. We will do so only in compliance with applicable laws and regulations. If you deactivate your account, you will no longer receive any texts or email from us);
• provide you with other services requested by you as described when we collect the information.
(ii) We may associate any category of information with any other category of information and may treat the combined information as personal information in accordance with this Policy for as long as it is combined.
E. Disclosure of your information
(i) We may disclose personal information in order to respond to legal or regulatory requests, enforce our policies, or to protect the rights, property, or safety of third parties. Such information will be disclosed in accordance with applicable laws and regulations.
We may disclose your personal information to any member of our group (which means our subsidiaries, affiliates, our holding company and its subsidiaries) in order to provide joint content and services (for example, customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services, sites, applications, tools and communications. These entities may use this information to send you marketing communications and you may choose to unsubscribe from their mailing list at your discretion.
(iii) We may also disclose your personal information:
• to other business entities, should we plan to merge with or be acquired by that business entity in which case personal data held by DEXINTEC about its customers may be one of the transferred assets. Should such a combination occur, the business entity will be bound by this Policy and we will endeavour to any changes herein, however, we will notify you if there are any changes to our privacy policy as a result of such acquisition, merger or combination and you will be free to either decline or accept to continue engaging our Services;
• to third parties in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• to law enforcement agencies, governmental agencies, or other authorised third parties if we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request; (for example, a request relating to a civil or criminal investigation or alleged illegal activity or any other activity that may expose you or DEXINTEC to legal liability);
• to third parties in order to enforce our Terms and Conditions and other agreements or to investigate potential breaches; or for the purpose of publishing statistics relating to the use of the App, in which case all information will be aggregated and made anonymous;
• to third parties to whom you explicitly ask us to send your information (or about whom we explicitly notify you and obtain your consent before sending your information to such third parties;
• to. We may report information about your account to. Late payments, missed payments, or other defaults on your account may be reflected in your credit report.
• to store information provided via cloud based in order to ensure sustainability in the event of a disaster.
(iv) Except in compliance with an order of a Court, an Arbitral Panel, a Tribunal, an investigatory panel, or any other legal or regulatory obligation, we do not disclose information about identifiable individuals to other parties, but we may provide them with anonymous or aggregate information about our users.
F. Storage and protection of your information
(i) The data that we collect from you may be transferred to, and stored at, a destination outside Tanzania. It may also be processed by staff operating outside Tanzania, who work for us or for one of our suppliers. These staff members may be engaged in the fulfillment of your requests on the App or the provision of Services to you. By submitting your personal data, you agree to the collection, transfer, storage or processing of your personal data in the manner set out above. We are taking all steps reasonably necessary to ensure that your data is treated, stored and processed securely and in accordance with this Policy. Any foreign persons or entity we grant access to your data will also be bound by the terms of this Policy.
(ii) Where we have given you (or where you have chosen) a password that enables you to access certain parts of the App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the App; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
(iii) We have put in place appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other users. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.
(iv) We expect that the personal information that you provide to us is accurate and up to date, and we will provide you with the opportunity to update your information through your account profile settings.
G. Retention of your information
We use the following criteria to determine the period for which we will keep your information:
• Our contractual obligations and rights in relation to the information involved;
• Legal obligation(s) under applicable law(s) and regulations to retain data for a certain period of time;
• Statute of limitations under applicable law(s);
• Our legitimate business purposes;
• Disputes or potential disputes.
After you have terminated your use of our Services, we may store your information in an aggregated and anonymized format. Notwithstanding the foregoing, we may also retain any personal information as reasonably necessary to comply with our legal obligations, allow us to resolve and litigate disputes, and to enforce our agreements.
H. Third Parties
Except as otherwise expressly included in this Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to other users of our App or other sites throughout the internet, different rules may apply to their use or disclosure of the information you provide to them. DEXINTEC does not control the privacy policies of third parties and will not be liable for any illegal use of your personal information by such third parties. You are, however, subject to the privacy policies of those third parties where applicable. We encourage you to ask questions and read through such third parties’ privacy policies before you disclose your personal information to others.
We may share your information with:
1. Easybuy service providers or partners.
2. Financial institutions, credit reference agencies or credit bureaus.
3. Third parties for analytics and development:
• Google Play (https://policies.google.com/privacy)
• Play-Services-Location(https://policies.google.com/privacy)
• Firebase(https://firebase.google.com/support/privacy)
• AWS(https://aws.amazon.com/privacy/aws-privacy-prior-20240101)
4. Law enforcement, government officials
5. Or other third parties in connection with a formal request, subpoena, court order or legal process.
I. Consent
By downloading the App and accepting our Terms and Conditions and our privacy policy, you confirm to us that we may collect, use, process, share or transmit your personal information for any of the above purposes.
J. Changes to privacy policy
We may amend this Policy at any time by publishing the amended terms on the App. All amended terms shall automatically become effective on the day that they are published on the App. Additionally, we will notify you of any substantive or material change in this Notice by one of the following means: updating this web page, sending push notifications, e-mails or letters, by phone or by publishing announcements on our website. In any event, by continuing to use the App and any of our Services after the posting of any changes, you confirm your continuing acceptance of this Policy together with such changes, and your consent to the terms set out therein.
K. Information relating to children
The Services are not offered to children whose age makes it illegal to process their personal data or requires parental consent for the processing of their personal data under any applicable laws.
We do not knowingly collect personal data from children under eighteen (18) years or under the applicable age limit in your jurisdiction (the “Age Limit”). If you are under the Age Limit, please do not use the Services, and do not provide any personal data to us.
If you are a parent of a child under the Age Limit and become aware that your child has provided personal data to us, please contact us at email: dpo@dexintec.com to delete such data.
If we are aware that we have collected the personal data of a child under the Age Limit, we will take reasonable steps to delete the personal data as soon as practicable.
L. Your rights
You have the right to make a request to access and delete the personal data we hold about you, to rectify any personal data held about you that is inaccurate, the right to data portability and the right to request the suspension of the processing of your personal data. In case you wish to exercise your rights or you have other questions, comments and requests regarding this Policy, you can contact us at email: dpo@dexintec.com.
In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance and we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute resolution process provided in the terms of Service.
M. Cross-border data transfer
Given that we may store or process your personal data out of Tanzania, you hereby consent to such cross-border data transfers. Where your personal data is to be transferred to a country outside Tanzania, we undertake that such transfer would be in accordance with relevant laws and regulations and will put adequate measures in place to ensure the security of such Personal Data.
Provided, in all circumstances, that you have been manifestly made to understand through clear warnings of the specific principle(s) of data protection that are likely to be violated in the event of transfer to a third country, this clause shall not apply to any instance where the data subject is answerable in duly established legal action for any civil or criminal claim in a third country.
We will take all necessary steps to ensure that the personal data is transmitted in a safe and secure manner. Details of the protection given to your information when it is transferred outside Tanzania shall be provided to you upon request.
• This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. The Policy also describes your rights regarding our collection, use, storage, sharing, and protection of your personal information.
• By clicking on the button labeled “Sign Up” below and proceeding to use the App or access any of the Services (as defined below), on the App, you confirm that you have read, understood and accept the terms of this Policy as set out hereunder. You also expressly consent to the collection, use, storage, processing and disclosure of your personal information in the manner set out in this Policy and the Terms and Conditions.
How to Contact Us
If you have any questions about this Privacy Policy, or wish to access and/or correct your personal information, please contact our customer service email: support@tz.easybuy.loans
SERA YA FARAGHA
Sera hii ya faragha (“Sera”) pamoja na Sheria na Masharti yetu kama ilivyobainishwa kwenye programu ya EasyBuy ya simu (“Programu”) na sheria na masharti yoyote ya ziada yanatumika kwa matumizi yako ya Programu na huduma zozote zinazotolewa na DEXINTEC. FINANCE TANZANIA LIMITED (“DEXINTEC”, “sisi”) kwa kutumia App yetu.
A. Ruhusa za Programu
Kwa madhumuni ya kitambulisho na tathmini ya hatari ya mkopo, tunahitaji ruhusa yako kwa yafuatayo:
(i)Taarifa za Kibinafsi
Unapotuma ombi kwa Easybuy, tunaweza kukuuliza utupe maelezo ambayo yanaweza kutumika kukutambulisha au kuwasiliana nawe wewe. Hii inajumuisha lakini sio tu: Shahada ya elimu, hali ya ndoa, Idadi ya watoto wanaolelewa ,Dini、Lugha, Hali ya kazi、Sekta, Marudio ya kulipwa mshahara, Mapato ya Kila Mwezi, Ajira, Utambulisho habari(Nambari ya BVN, Jina, tarehe ya kuzaliwa, Jinsia), Taarifa za benki (Jina la benki, nambari ya akaunti ya benki), Mawasiliano habari(Uhusiano, Jina, Nambari ya simu) n.k. Tunaahidi kwamba data iliyokusanywa itapakiwa kwetu server(https://hyacinth-api-tz.easybuy.loans) yenye ulinzi wa hali ya juu na haitashirikiwa na mtu wa tatu bila idhini yako.
(ii) Mahali pabaya
Tunapata tu eneo lako la kukadiria ili kubaini kama uko ndani ya anuwai ya huduma tunazotoa. Tunaahidi data iliyokusanywa itapakiwa kwenye seva yetu(https://hyacinth-api-tz.easybuy.loans) na ulinzi wa hali ya juu na hautashirikiwa na wahusika wengine bila idhini yako.(https://hyacinth-api-tz.easybuy.loans) yenye ulinzi wa hali ya juu na haitashirikiwa na mtu wa tatu bila idhini yako.
(iii) Pata Picha/Video
Ili kuthibitisha utambulisho wako, tunaweza kukuomba kwa upole idhini yako ya kupakia picha au video za usoni, ambazo zitatumika mahususi. kwa utambuzi wa uso. Bila idhini yako ya wazi, hatutaweza kufikia albamu yako ya picha au picha zako zozote. Tafadhali kuwa na uhakika kwamba data zote za picha na video zilizopakiwa zimesimbwa kwa njia fiche kwa hatua za juu za usalama na kutumwa kwa usalama kwa seva yetu (https://api-tz.easybuy.loans, https://hyacinth-api-tz.easybuy.loans>). Hatutawahi kushiriki data yako ya kibinafsi na wahusika wengine isipokuwa tumepata idhini yako wazi na mahususi.
(iv) Taarifa ya maombi
Tutakusanya majina yote ya programu, muda wa usakinishaji wa programu na nambari za toleo la programu kutoka kwa saraka ya programu iliyosakinishwa kwenye kifaa chako. Data kama hiyo inakusanywa ili kuthibitisha ustahiki wako wa mkopo katika mfumo wa kudhibiti hatari ya mkopo na kupendekeza bidhaa za mkopo ambazo zinalingana zaidi na ustahiki wako. Tunaahidi data iliyokusanywa itapakiwa kwenye seva yetu (https://hyacinth-api-tz.easybuy.loans) yenye ulinzi wa hali ya juu na haitashirikiwa na wahusika wengine bila idhini yako.
(v) Kalenda
Ili kuepuka athari mbaya kwa mkopo wako kutokana na kuchelewa kwa malipo, tunatumia kipengele cha kalenda kukukumbusha tarehe ya malipo. Tunatumia tu ruhusa za kusoma kalenda ili kuepuka vikumbusho vinavyorudiwa.
B. Taarifa za kibinafsi
(i) Katika sera hii yote, tunatumia neno "maelezo ya kibinafsi" kuelezea maelezo ambayo yanaweza kuhusishwa na mtu mahususi na yanaweza kutumika kumtambulisha mtu huyo. Hatuzingatii maelezo ya kibinafsi kujumuisha maelezo yasiyojulikana ambayo hayarejelei mtumiaji mahususi.
(ii) Tunaweza kukusanya na kuchakata aina zifuatazo za taarifa za kibinafsi ili kukupa ufikiaji salama, wa kibinafsi na bila imefumwa kwa Programu na Huduma zetu (ambazo zitafafanuliwa kama aina yoyote ya huduma au bidhaa ambazo DEXINTEC inaweza kukupa kupitia Programu au tovuti yetu na ambayo unaweza kujiandikisha mara kwa mara):
• data ya kibinafsi kama vile jina, umri, anwani ya barua pepe, nambari ya simu, maelezo ya mtu binafsi ya mawasiliano, maelezo ya kibinafsi, picha, jina la mtumiaji, nenosiri, anwani za dharura, maelezo mengine ya usajili na (kulingana na huduma inayotumiwa) wakati mwingine maelezo ya kifedha, kama vile kadi ya mkopo. au nambari za akaunti ya benki;
• maelezo ya miamala kulingana na shughuli zako kwenye Programu (kama vile bidhaa au huduma iliyonunuliwa, maudhui unayozalisha au yanayohusiana na akaunti yako), malipo, na maelezo mengine ambayo huenda umetoa kuhusiana na maagizo yako;
• taarifa za kibinafsi unazotupa kupitia kurasa za habari, mawasiliano, gumzo, malalamiko, njia za huduma kwa wateja, au zinazotolewa kwetu kutoka kwa programu au huduma zingine za kijamii;
• maelezo ya ziada ya kibinafsi tunakuomba uwasilishe kama sehemu ya mchakato wetu wa uthibitishaji (kwa mfano, tunaweza kukuuliza ututumie hati ya utambulisho au bili ya matumizi ili kuthibitisha anwani yako, au ujibu maswali ya ziada mtandaoni ili utusaidie kuthibitisha utambulisho wako) ;
• maelezo mengine ya ziada yaliyopatikana kutoka kwa wahusika wengine kama vile data ya idadi ya watu na urambazaji, maelezo ya ukaguzi wa mikopo, na maelezo ya ziada kukuhusu kutoka kwa ofisi ya marejeleo ya mikopo, kama inavyoruhusiwa na sheria;
• maelezo kutoka kwa mwingiliano wako na Programu yetu, huduma, maudhui na utangazaji, ikijumuisha, lakini sio tu, Kitambulisho cha kifaa, aina ya kifaa, vitambulishi vya kipekee vya kifaa; kompyuta, mfumo wa uendeshaji na maelezo ya uunganisho, takwimu kwenye maoni ya ukurasa, anwani ya IP na maelezo ya kawaida ya logi ya wavuti;
• taarifa iliyohifadhiwa kwenye kifaa chako, ikijumuisha kumbukumbu za simu, kumbukumbu za SMS, au maudhui mengine dijitali. Maelezo haya yatafikiwa tu kwa kibali chako cha moja kwa moja kwa ruhusa ya kifaa chako kwenye APP. Unaweza kuruhusu au kutoruhusu ufikiaji wa maelezo yaliyohifadhiwa kwenye kifaa chako wakati wowote kwa kubadilisha mipangilio ya kifaa chako;
• maelezo ya ziara zako zozote kwenye Programu; ikijumuisha, lakini sio tu, data ya trafiki, blogu za wavuti na data zingine za mawasiliano.
(iii) Taarifa hizi zinaweza kutolewa au kukusanywa na:
• kujaza fomu kwenye Programu;
• kuendana nasi (kwa mfano, kwa barua-pepe au gumzo);
• kujiandikisha kutumia Programu;
• kujiandikisha kwa Huduma zetu zozote;
• kushiriki data kupitia vipengele vya mitandao jamii ya Programu;
• kuingia katika shindano, kukuza au uchunguzi;
• kuripoti tatizo na Programu au Huduma zetu.
C. Ufuatiliaji na vidakuzi
(i) Tunaweza kutumia teknolojia ya kufuatilia simu na/au vidakuzi ili kukutofautisha na watumiaji wengine wa Programu. Hii hutusaidia kuboresha matumizi yako ya mtumiaji kwenye Programu.
(ii) Ingawa uko huru kukataa vidakuzi vyetu ikiwa kivinjari chako kinakuruhusu, tafadhali kumbuka kuwa kufanya hivyo kunaweza kukatiza matumizi yako ya baadhi ya Huduma zetu.
(iii) Tafadhali kumbuka kuwa:
• vipengele fulani vinapatikana tu kupitia matumizi ya vidakuzi;
• tunatumia vidakuzi kukusaidia kukutambulisha na kudumisha hali yako ya kuingia katika akaunti;
• vidakuzi vingi ni "vidakuzi vya kipindi" kumaanisha kuwa vinafutwa kiotomatiki kwenye diski yako kuu mwishoni mwa kipindi;
• unaweza kukutana na vidakuzi kutoka kwa wahusika wengine, ambavyo ni vidakuzi kutoka kwa watoa huduma wetu, ambavyo tumeruhusu kwenye Programu yetu kutusaidia na vipengele mbalimbali vya uendeshaji na huduma za Programu yetu;
• unaweza pia kukutana na vidakuzi kutoka kwa wahusika wengine kwenye kurasa fulani za Programu ambazo hatuzidhibiti na hatujazidhibiti (kwa mfano, ukitazama ukurasa wa wavuti ulioundwa na mtumiaji mwingine, kunaweza kuwa na kidakuzi kilichowekwa na ukurasa huo wa wavuti).
D. Matumizi ya taarifa zako
(i) Kusudi letu kuu la kukusanya taarifa za kibinafsi ni kukupa ufikiaji wa Programu na Huduma zetu na kukupa utumiaji uliobinafsishwa, salama na unaofaa. Unakubali kwamba tunaweza kutumia maelezo yako ya kibinafsi kwa:
• hesabu kikomo chako cha mkopo na uamue kiasi ambacho DEXINTEC inaweza kukupa kama mkopo;
• kukupa ufikiaji wa Programu, Huduma na usaidizi wowote wa wateja ambao unaweza kuomba;
• kutatua malalamiko na mizozo, kukusanya ada na kutatua matatizo;
• kuzuia, kugundua, na kuchunguza shughuli zilizopigwa marufuku au haramu, na kutekeleza Sheria na Masharti yetu;
• kupima, na kuboresha maudhui yetu, utangazaji na Huduma;
• kukuarifu kuhusu Huduma zetu, toa uuzaji unaolengwa, masasisho ya huduma, na ofa za matangazo kulingana na mapendeleo yako ya mawasiliano;
• kulinganisha taarifa kwa usahihi, na kuithibitisha na wahusika wengine;
• kuwasiliana nawe kwa kutumia nambari za simu ulizotoa kama ilivyoidhinishwa na Sheria na Masharti yetu (Ukitupatia nambari yako ya simu au anwani ya barua pepe, unakubali kwamba tunaweza kutuma ujumbe wa maandishi kwa nambari hiyo ya simu, au barua pepe kwa anwani hiyo ya barua pepe. Tutafanya hivyo kwa kuzingatia sheria na kanuni zinazotumika Ukizima akaunti yako, hutapokea tena maandishi au barua pepe yoyote kutoka kwetu;
• kukupa huduma nyingine ulizoomba kama ilivyoelezwa tunapokusanya taarifa.
(ii) Tunaweza kuhusisha aina yoyote ya maelezo na aina nyingine yoyote ya taarifa na tunaweza kuyachukulia maelezo hayo kama maelezo ya kibinafsi kwa mujibu wa Sera hii mradi tu yameunganishwa.
E. Ufichuzi wa taarifa zako
(i) Tunaweza kufichua maelezo ya kibinafsi ili kujibu maombi ya kisheria au ya udhibiti, kutekeleza sera zetu, au kulinda haki, mali au usalama wa wahusika wengine. Taarifa hizo zitatolewa kwa mujibu wa sheria na kanuni zinazotumika.
Tunaweza kufichua taarifa zako za kibinafsi kwa mwanachama yeyote wa kikundi chetu (ambayo ina maana ya kampuni zetu tanzu, washirika, kampuni yetu inayomilikiwa na matawi yake) ili kutoa maudhui na huduma za pamoja (kwa mfano, usaidizi wa wateja), ili kusaidia kugundua na kuzuia uwezekano wa kinyume cha sheria. vitendo na ukiukaji wa sera zetu, na kuongoza maamuzi kuhusu bidhaa zao, huduma, tovuti, programu, zana na mawasiliano. Huluki hizi zinaweza kutumia maelezo haya kukutumia mawasiliano ya uuzaji na unaweza kuchagua kujiondoa kwenye orodha yao ya wanaopokea barua pepe kwa hiari yako.
(iii) Tunaweza pia kufichua maelezo yako ya kibinafsi:
• kwa mashirika mengine ya biashara, iwapo tutapanga kuunganishwa au kununuliwa na huluki hiyo ya biashara katika hali ambayo data ya kibinafsi iliyohifadhiwa na DEXINTEC kuhusu wateja wake inaweza kuwa mojawapo ya mali zilizohamishwa. Iwapo mchanganyiko kama huo utatokea, huluki ya biashara itafungwa na Sera hii na tutajaribu kufanya mabadiliko yoyote hapa, hata hivyo, tutakujulisha ikiwa kuna mabadiliko yoyote kwenye sera yetu ya faragha kutokana na upataji, muunganisho au mchanganyiko na utakuwa huru ama kukataa au kukubali kuendelea kushirikisha Huduma zetu;
• kwa washirika wengine katika tukio ambalo tunauza au kununua biashara au mali yoyote, ambapo tunaweza kufichua data yako ya kibinafsi kwa muuzaji mtarajiwa au mnunuzi wa biashara au mali kama hiyo;
• kwa mashirika ya kutekeleza sheria, mashirika ya serikali, au wahusika wengine walioidhinishwa ikiwa tuko chini ya wajibu wa kufichua au kushiriki data yako ya kibinafsi ili kutii wajibu au ombi lolote la kisheria au udhibiti; (kwa mfano, ombi linalohusiana na uchunguzi wa madai au jinai au madai ya shughuli haramu au shughuli nyingine yoyote ambayo inaweza kukuweka wazi wewe au DEXINTEC kwa dhima ya kisheria);
• kwa wahusika wengine ili kutekeleza Sheria na Masharti na makubaliano mengine au kuchunguza ukiukaji unaowezekana; au kwa madhumuni ya kuchapisha takwimu zinazohusiana na matumizi ya Programu, ambapo maelezo yote yatajumlishwa na kutotambuliwa;
• kwa wahusika wengine ambao unatuuliza waziwazi kutuma taarifa zako (au ambao tunakujulisha waziwazi na kupata kibali chako kabla ya kutuma taarifa zako kwa wahusika wengine kama hao;
• kwa. Tunaweza kuripoti habari kuhusu akaunti yako kwa. Malipo ya kuchelewa, malipo yaliyokosa, au chaguo-msingi zingine kwenye akaunti yako zinaweza kuonyeshwa katika ripoti yako ya mkopo.
• kuhifadhi taarifa zinazotolewa kupitia wingu ili kuhakikisha uendelevu wakati wa maafa.
(iv) Isipokuwa kwa kufuata amri ya Mahakama, Jopo la Usuluhishi, Mahakama, jopo la uchunguzi, au wajibu mwingine wowote wa kisheria au udhibiti, hatutoi taarifa kuhusu watu wanaotambulika kwa pande nyingine, lakini tunaweza kuwapa habari isiyojulikana au ya jumla kuhusu watumiaji wetu.
F. Uhifadhi na ulinzi wa taarifa zako
(i) Data tunayokusanya kutoka kwako inaweza kuhamishwa hadi na kuhifadhiwa mahali pengine nje ya Tanzania. Inaweza pia kushughulikiwa na wafanyakazi wanaofanya kazi nje ya Tanzania, wanaofanya kazi kwa ajili yetu au mmoja wa wasambazaji wetu. Wafanyikazi hawa wanaweza kuhusika katika utimilifu wa maombi yako kwenye Programu au utoaji wa Huduma kwako. Kwa kuwasilisha data yako ya kibinafsi, unakubali kukusanya, kuhamisha, kuhifadhi au kuchakata data yako ya kibinafsi kwa njia iliyoelezwa hapo juu. Tunachukua hatua zote zinazohitajika ili kuhakikisha kuwa data yako inashughulikiwa, kuhifadhiwa na kuchakatwa kwa usalama na kwa mujibu wa Sera hii. Watu wowote wa kigeni au huluki tunayoruhusu ufikiaji wa data yako pia italazimika kufuata masharti ya Sera hii.
(ii) Pale ambapo tumekupa (au pale ambapo umechagua) nenosiri linalokuwezesha kufikia sehemu fulani za Programu, unawajibika kuweka nenosiri hili kwa siri. Tunakuomba usishiriki nenosiri lako na mtu yeyote. Kwa bahati mbaya, usambazaji wa habari kupitia mtandao sio salama kabisa. Ingawa tutajitahidi tuwezavyo kulinda data yako ya kibinafsi, hatuwezi kukuhakikishia usalama wa data yako iliyotumwa kwa Programu; maambukizi yoyote ni kwa hatari yako mwenyewe. Mara tu tumepokea taarifa yako, tutatumia taratibu kali na vipengele vya usalama ili kujaribu kuzuia ufikiaji usioidhinishwa.
(iii) Tumeweka hatua zinazofaa za kiufundi na shirika ili kuhakikisha kiwango cha usalama kinacholingana na hatari ya kutofautiana kwa uwezekano na ukali wa haki na uhuru wako na watumiaji wengine. Tunadumisha hatua hizi za kiufundi na shirika na tutazirekebisha mara kwa mara ili kuboresha usalama wa jumla wa mifumo yetu.
(iv) Tunatarajia kwamba maelezo ya kibinafsi ambayo unatupa ni sahihi na ya kisasa, na tutakupa fursa ya kusasisha maelezo yako kupitia mipangilio ya wasifu wa akaunti yako.
G. Uhifadhi wa taarifa zako
Tunatumia vigezo vifuatavyo ili kubainisha kipindi ambacho tutahifadhi maelezo yako:
• Majukumu na haki zetu za kimkataba kuhusiana na habari inayohusika;
• Wajibu wa kisheria chini ya sheria na kanuni zinazotumika kuhifadhi data kwa muda fulani;
• Sheria ya vikwazo chini ya sheria husika;
• Madhumuni yetu halali ya biashara;
• Mizozo au mabishano yanayoweza kutokea.
Baada ya kukomesha matumizi yako ya Huduma zetu, tunaweza kuhifadhi maelezo yako katika umbizo lililojumlishwa na lisilojulikana. Licha ya hayo yaliyotangulia, tunaweza pia kuhifadhi maelezo yoyote ya kibinafsi kama inavyohitajika ili kutii wajibu wetu wa kisheria, kuturuhusu kutatua na kushtaki mizozo, na kutekeleza makubaliano yetu.
H. Vyama vya Tatu
Isipokuwa kama ilivyojumuishwa katika Sera hii, hati hii inashughulikia tu matumizi na ufichuzi wa maelezo tunayokusanya kutoka kwako. Ukifichua maelezo yako kwa watumiaji wengine wa Programu yetu au tovuti zingine kote kwenye mtandao, sheria tofauti zinaweza kutumika kwa matumizi yao au kufichua maelezo unayowapa. DEXINTEC haidhibiti sera za faragha za wahusika wengine na haitawajibika kwa matumizi yoyote haramu ya maelezo yako ya kibinafsi na wahusika wengine kama hao. Hata hivyo, uko chini ya sera za faragha za wahusika wengine pale inapohitajika. Tunakuhimiza uulize maswali na kusoma sera za faragha za watu wengine kabla ya kufichua maelezo yako ya kibinafsi kwa wengine.
Tunaweza kushiriki maelezo yako na:
1. Watoa huduma au washirika wa Easybuy.
2. Taasisi za fedha, mashirika ya kumbukumbu ya mikopo au ofisi za mikopo.
3. Wahusika wa tatu kwa uchanganuzi na maendeleo:
• Google Play (https://policies.google.com/privacy)
• Play-Services-Location(https://policies.google.com/privacy)
• Firebase(https://firebase.google.com/support/privacy)
• AWS(https://aws.amazon.com/privacy/aws-privacy-prior-20240101)
4. Utekelezaji wa sheria, maafisa wa serikali
5. Au watu wengine wa tatu kuhusiana na ombi rasmi, wito, amri ya mahakama au mchakato wa kisheria.
I. Idhini
Kwa kupakua Programu na kukubali Sheria na Masharti yetu na sera yetu ya faragha, unatuthibitishia kwamba tunaweza kukusanya, kutumia, kuchakata, kushiriki au kusambaza taarifa zako za kibinafsi kwa madhumuni yoyote kati ya yaliyo hapo juu.
J. Mabadiliko ya sera ya faragha
Tunaweza kurekebisha Sera hii wakati wowote kwa kuchapisha masharti yaliyorekebishwa kwenye Programu. Masharti yote yaliyorekebishwa yataanza kutumika kiotomatiki siku ambayo yatachapishwa kwenye Programu. Zaidi ya hayo, tutakujulisha kuhusu mabadiliko yoyote makubwa au nyenzo katika Notisi hii kwa mojawapo ya njia zifuatazo: kusasisha ukurasa huu wa wavuti, kutuma arifa kwa kushinikiza, barua pepe au barua, kwa simu au kwa kuchapisha matangazo kwenye tovuti yetu. Kwa vyovyote vile, kwa kuendelea kutumia Programu na Huduma zetu zozote baada ya uchapishaji wa mabadiliko yoyote, unathibitisha kuendelea kukubali kwako kwa Sera hii pamoja na mabadiliko hayo, na idhini yako kwa sheria na masharti yaliyowekwa humo.
K. Taarifa zinazohusiana na watoto
Huduma hazitolewi kwa watoto ambao umri wao unafanya kuwa kinyume cha sheria kuchakata data zao za kibinafsi au zinahitaji idhini ya mzazi ili kuchakata data yao ya kibinafsi chini ya sheria zozote zinazotumika.
Hatukusanyi data ya kibinafsi kwa kufahamu kutoka kwa watoto walio chini ya miaka kumi na minane (18) au chini ya kikomo cha umri kinachotumika katika eneo la mamlaka yako (“Kikomo cha Umri”). Ikiwa uko chini ya Kikomo cha Umri, tafadhali usitumie Huduma, na usitupe data yoyote ya kibinafsi.
Ikiwa wewe ni mzazi wa mtoto aliye chini ya Kikomo cha Umri na unafahamu kwamba mtoto wako ametoa data ya kibinafsi kwetu, tafadhali wasiliana nasi kupitia barua pepe: dpo@dexintec.com ili kufuta data kama hiyo.
Ikiwa tunafahamu kwamba tumekusanya data ya kibinafsi ya mtoto aliye chini ya Kikomo cha Umri, tutachukua hatua zinazofaa za kufuta data ya kibinafsi haraka iwezekanavyo.
L. Haki zako
Una haki ya kuwasilisha ombi la kufikia na kufuta data ya kibinafsi tuliyo nayo kukuhusu, kurekebisha data yoyote ya kibinafsi inayoshikiliwa kukuhusu ambayo si sahihi, haki ya kubebeka data na haki ya kuomba kusimamishwa kwa uchakataji wako wa kibinafsi. data. Iwapo ungependa kutumia haki zako au una maswali mengine, maoni na maombi kuhusu Sera hii, unaweza kuwasiliana nasi kwa barua pepe: dpo@dexintec.com.
Iwapo ungependa kuwasilisha malalamiko kuhusu jinsi tunavyochakata data yako ya kibinafsi, tafadhali wasiliana nasi mara ya kwanza na tutajitahidi kushughulikia ombi lako haraka iwezekanavyo. Hii ni bila kuathiri haki yako ya kuzindua dai kwa mamlaka yako ya ulinzi wa data au kufuata mchakato wa kutatua mizozo uliotolewa katika sheria na masharti ya Huduma.
M. Uhamisho wa data wa mpaka
Kwa kuzingatia kwamba tunaweza kuhifadhi au kuchakata data yako ya kibinafsi nje ya Tanzania, unakubali uhamishaji huo wa data wa mipakani. Ambapo data yako ya kibinafsi itahamishwa hadi nchi nje ya Tanzania, tunakubali kwamba uhamisho huo utakuwa kwa mujibu wa sheria na kanuni husika na tutaweka hatua za kutosha ili kuhakikisha usalama wa Data hiyo ya Kibinafsi.
Isipokuwa, katika hali zote, umeeleweka wazi kupitia maonyo ya wazi ya kanuni/kanuni mahususi za ulinzi wa data ambazo zinaweza kukiukwa katika tukio la kuhamishwa hadi nchi ya tatu, kifungu hiki hakitatumika kwa yeyote. kwa mfano ambapo mhusika wa data atawajibika katika hatua za kisheria zilizowekwa kwa madai yoyote ya madai au ya jinai katika nchi ya tatu.
Tutachukua hatua zote muhimu ili kuhakikisha kuwa data ya kibinafsi inasambazwa kwa njia salama na salama. Maelezo ya ulinzi uliopewa taarifa yako inapohamishwa nje ya Tanzania utatolewa kwa ombi lako.
• Sera hii inaweka msingi ambao data yoyote ya kibinafsi tunayokusanya kutoka kwako, au ambayo unatupa, itachakatwa na sisi. Sera pia inaeleza haki zako kuhusu ukusanyaji, matumizi, kuhifadhi, kushiriki na ulinzi wa taarifa zako za kibinafsi.
• Kwa kubofya kitufe kilichoandikwa “Jisajili” hapa chini na kuendelea kutumia Programu au kufikia Huduma zozote (kama ilivyofafanuliwa hapa chini), kwenye Programu, unathibitisha kwamba umesoma, umeelewa na kukubali masharti ya Sera hii kama. iliyowekwa hapa chini. Pia unakubali waziwazi kukusanya, kutumia, kuhifadhi, kuchakata na kufichua taarifa zako za kibinafsi kwa njia iliyobainishwa katika Sera hii na Sheria na Masharti.
Jinsi ya Kuwasiliana Nasi
Ikiwa una maswali yoyote kuhusu Sera hii ya Faragha, au ungependa kufikia na/au kusahihisha maelezo yako ya kibinafsi, tafadhali wasiliana na barua pepe yetu ya huduma kwa wateja: support@tz.easybuy.loans